Need technical support in sorting out a computer problem at home?

Maybe you are unsure how to configure or change settings on a certain piece of software or need some initial pointers on using a package.

Using remote support we help customers in many ways:

• installing software or patches
• configuring/setting up an email client
• demonstrating use of a certain software package e.g. using a word processor or spreadsheet
• FTP’iing files to your website

Note: Please make sure you have access to the internet before you choose this option as our remote support service is dependent on it! If you are unsure whether we can help, contact us through Skype, email, Twitter beforehand.

Don’t have internet access or need assistance installing a new piece of equipment? In selected areas we provide onsite technical support to:

• install / secure wireless access points
• install / configure broadband router
• install a new computer

…